Task: Report Service Requirements Status
Inform the relevant parties about the status of identified Service Requirements, how they are being incorporated in the services to the Client and when changes to the managed services are planned to be realized.
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Main Description

The status & forecast, of new service requirements and recently approved changes impacting service engagement catalogue, are reported in the Service Engagement Status Report and also as a part of the Service Level Report. This information will be used to check the effectiveness and coverage of the requirements management tasks.

The results will be analysed and appropriate actions will be initiated to mitigate any unacceptable variances. These variances and corresponding actions might be discussed during the Service Engagement review meetings or the steering board meetings (Capgemini or Client).

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